Dear Ms XX,
thank you for the information.
In general I would like to note that it is crucial for persons with disabilities or with disabled family members to adapt the environment "just in time".
We need to think together (...) how these adaptations (e.g. payments ...) can be done without any delay or better in advance:
If this doesnt happen the person with disability or with disabled child runs automatically into trouble as he remains in a non-adapted (work)-environment. I think a solution could be here to define a disability allowance which covers all these disability caused expenses with the salary.
The institution needs to solve these issues analogue to the UN convention on the rights of persons with disabilities!
This is only a systematic critic in regard of our internal rules and procedures!!